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Get the answers, support, and guidance you need for your solar journey.

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App & Monitoring

Get help with the app, monitoring, and account access.

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Inverter

Error codes, warning lights, and how to safely restart your inverter.

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Power Outages & Shutdowns

Power cuts, planned shutdowns, and bringing your solar back online safely.

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System Performance & Production

Production figures, seasonal changes, and what your panels should be generating.

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Battery

Charging schedules, backup power, and getting the most from your battery.

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Maintenance

Servicing, panel cleaning, and booking a health check for your system.

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Hot Water

Diverter settings, timers, and using spare solar power to heat your water.

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